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High Touch
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It’s an unmatched combination of experienced healthcare professionals and technological support that separates Med NY from other case management service providers.  

 

High Touch

Our highly skilled, experienced and certified case managers provide the ultimate competitive advantage. We add a personal touch, seeing to it that your employees feel valued, and that they are receiving the best possible care.

Our case managers develop a plan of action that will ensure proper medical care. All along the way, the nurse case managers stays in continuous touch with the claimant, their employer, medical providers, and the claims management group, with the ultimate goal of achieving prompt and successful medical outcomes in a cost-effective manner.

Med NY case managers facilitate access to an extensive medical support network, including: medical specialists, diagnostic facilities, and board-certified surgeons who act as an extension of the Med NY team.

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High Tech

Together with our high touch case management services, our advanced Web-based case management software, Xclaim, helps Med NY provide an unmatched combination of service and support to its clients.

Xclaim serves as the paperless central database for all case information, enabling Med NY case managers easy access to the critical information they need to effectively and efficiently bring their cases to close.

With just a couple of clicks of a mouse, all stakeholders in the case management process can confidentially and remotely view any and all case information, in real time. Plus, extensive reporting capability can provide a detailed review of the health of an entire organization to the status of a single claim.

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Med NY Case Management | P.O. Box 3309 | Syracuse, New York 13220 | 1-800-695-8549